Shipping policy
Shipping Policy
At VANORO, we are committed to delivering your order quickly, safely, and with the care it deserves.
Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order has been processed, you will receive a confirmation email with your tracking information.
Shipping Times
United States
- Standard Shipping: 5–10 Business Days
- Order Processing: 1–3 Business Days
Estimated delivery time:
6–13 Business Days
Please note that delivery times are estimates and may vary during holidays or periods of high demand.
Shipping Costs
-
Free U.S. Shipping
Order Tracking
Once your order has shipped, you'll receive a tracking number via email so you can monitor your package every step of the way.
Delays
While we do our best to ensure timely delivery, occasional delays caused by weather, customs, carriers, or other unforeseen circumstances are beyond our control.
We appreciate your patience and understanding.
Incorrect Shipping Address
Please ensure your shipping address is entered correctly before completing your purchase.
VANORO cannot be held responsible for packages shipped to an incorrect address provided by the customer.
If you notice an error, please contact us immediately at:
If your order has not yet been processed, we'll do our best to update the address.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the estimated delivery date.
We'll work with the shipping carrier to resolve the issue as quickly as possible.
Questions
If you have any questions regarding shipping, feel free to contact us at:
Email: hello.vanoro@gmail.com
We aim to respond within 24 business hours.